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RETURNS & EXCHANGES:

RETURNS/EXCHANGES
Since all our personalized paper products are designed by you – it is very important that you double check your work prior to placing orders. Our print shop feature has been programmed to have you proof check twice before submitting your order. After which, this order can not be returned for copy errors. We are happy to offer a full refund or exchange on any non-personalized items that are not completely satisfactory. All returns must be mailed within 30 days of order date. For returns received 30 days after date of purchase, a merchandise credit will be issued. Exchange requests will be fulfilled according to availability. A credit will be issued for all returns/exchanges on discounted sale merchandise.

In your return package, please include a copy of your receipt with a written reason for the return and/or any exchange request. If your package did not come with a receipt because it was a gift, simply provide us with your order number (found on your gift message as well as on the UPS mailing label in the ref: field) along with your name, address and your exchange request.

Please ship your return to the Design-her Gals warehouse. For your protection, we recommend shipping via insured/certified mail or UPS/FedEx ground service, so you have a record of the return. Goods must be returned in perfect condition, so please handle items with care.

We will credit the account and/or make exchange arrangements upon receipt of goods and will email you a confirmation. Shipping/handling on returned merchandise is non-refundable in most cases. Please note, while we process returns on a weekly basis, it may take 1-2 billing cycles for refunds to appear on your credit card statement. If you have any questions regarding returns or exchanges, please feel free to contact us at contact us

PRIVACY
Design-her Gals, LLC is committed to safeguarding the privacy of our customers' personal data. We use your email and occasionally your telephone number exclusively to communicate with you regarding your order. We will never distribute your personal information to other companies for use in mailing lists, surveys or any other purpose.
To read our complete Privacy Policy, click here.

2017 Holiday Shipping Schedule

To assure delivery by Dec. 24th within the continental U.S.

For printed stationery orders placed by

* Sunday, December 17th  ... select groud 

* Monday, December 18th (last day to order notepads)....select 3-Day

* Tuesday, December 19th (excludes notepads)...select 2-Day

* Wednesday, December 20th (excludes notepads)....select Next Day

* Orders placed after Dec. 21st cannot be guaranteed delivered by the 24th